Housing Disrepair Claims
Are you a Housing Association or Council tenant?
As a tenant living in a council or housing association property, you have the right to live in a safe and well-maintained home.
Start Your Claim
Average Compensation £1895
Start Your Claim
Average Compensation £1895
FIND OUT IF YOU ARE ELIGIBLE TO CLAIM FOR REPAIRS AND COMPENSATION
We are a claims management company. You do not need to use a claims management company to make your complaint, you can complain to your landlord or refer it to the Housing Ombudsman yourself for free.
Average Compensation - £1895
Based on the past 6 months average settlement.
Help With Housing Complaints
Have you contacted your Landlord about repairs that need to be carried out and still haven’t had your repairs completed?
Our Solicitors will establish whether you could have a successful claim by providing a free assessment of your housing disrepair issues. If they believe you have a good case they will contact you to discuss your housing complaints. The main thing is to ensure all repairs are carried out by your landlord and they will not deduct anything from the cost of repairs, they will also seek to recover any compensation due to you as part of your housing complaint.
Find out how we can help ensure your disrepair is fixed and recover any compensation due.
What Counts As Housing Disrepair?
A housing complaint can be made for a range of disrepair issues, the severity of the issues will impact the extent of the housing disrepair claim that can be made.
Have you contacted your Landlord about repairs that need to be carried out and still haven’t had your repairs completed?
As a tenant of any rented property from the local council or housing association, you have the right to live in a safe and well-maintained home. Your landlord has a legal responsibility to carry out repairs you have reported to them in a satisfactory and timely manner.
If you’ve complained about any of the repairs listed below and they’ve still not been completed, we could help by ensuring your landlord carries out the repairs!
- Water damage
- Damp or mould
- Damaged or leaking roof or guttering
- Broken or rotten windows and doors
- Broken appliances that were included in your tenancy
- Broken bathroom fittings
- Internal damage to wallpaper, paint, carpets and curtains (If included in the tenancy)
- Damage or faulty electrics
- Damage to internal gas and water pipe work
- Any other damage to your property
If you have reported any of these repairs to your landlord and they have not been completed in a timely manner, you can claim. Unfortunately we are unable to assist if your tenancy is currently with a private landlord and not a housing association or council.
How can we help?
Our expert housing repair solicitors are dedicated to clients, ensuring the best outcome is made available to you and support is given every step of the way!
Each client will be provided with their own housing disrepair specialist who will carry out their case from beginning to completion.
They will work on your behalf to ensure your landlord carries out any necessary repairs and recover any compensation due.
Who can I claim against?
As a tenant of any house you have certain rights. One of those is that your landlord has an obligation to keep your home safe and in a reasonable state of repair. They also have a duty to make sure that any defects you report to them are repaired in a timely manner. If they do not do that you have a right to make a claim to receive compensation and ensure the repairs are carried out!
Latest reports evidence that 525,000 social homes are currently being rented at sub-standard living conditions. That is nearly 1 in 7 of all social home across England. 244,000 of these homes are deemed to have a category one safety hazard, the highest category of risk. (Data provided by the government-commissioned English Housing Survey which can be viewed here).
The Housing Ombudsman
Who are the Housing Ombudsman and what is their part in housing disrepair issues?
The Housing Ombudsman is an independent body that handles complaints and disputes related to housing in the United Kingdom. They serve as a neutral party, offering an alternative to costly and time-consuming court proceedings.
So as a tenant you always have the option of making a claim to the Housing Ombudsman, individuals can seek redress and a fair resolution to their housing problems.
Alternatively, we can introduce you to a professional, expert legal service to review your case and present your claim on your behalf.
Housing complaints
Housing complaints and home disrepair issues are prevalent concerns among tenants and homeowners alike. Common grievances include faulty plumbing, inadequate heating, mold infestations, and structural damages, which can significantly affect living conditions and overall well-being. These problems often arise from poor maintenance, substandard construction, or landlord neglect. Addressing these complaints promptly is crucial to ensure safe, healthy, and habitable living environments. Tenants have legal rights to demand repairs, and landlords are typically obligated to maintain their properties to meet health and safety standards.
FAQs
If you have any problems with your local council or housing association property, such as internal or external damage or disrepair and your landlord has failed to put it right, you may have a claim. You should contact your landlord to make the repairs and if they ignore you, fail to fix the issue or the problem re-occurs, you can report them to the Housing Ombudsman for free, or contact us for a free assessment.
You will need to get in touch with us first; we can call you back to avoid you incurring charges. You will then speak to one of our specialist advisors who will assess your case. After this, if appropriate, we will arrange for someone to visit your home and take pictures of any damage. Our Solicitors will establish whether you could have a successful claim by providing a free assessment of your housing disrepair. If they believe you have a good case they will contact you to discuss your claim. You can then relax, whilst your solicitor does the rest!
We work with a panel of law Firms with great knowledge of how to present your case. Together we control the whole process for you, giving you peace of mind that your voice is being heard and taken seriously!
We do not charge for assessing your case. You only pay when your case is successful and the cost would be simply deducted from any compensation you receive. Typically this will be 25% of your total compensation. Full details of fees will be disclosed in the paperwork from the Law Firm. Termination fees may apply if you terminate the agreement with your solicitor outside of the 14 day cancellation period.